Privacy Policy | The Onyx Collective

At The Onyx Collective LLC, we value your trust and are committed to protecting your personal information. As a real estate company, we understand the importance of confidentiality throughout the home buying, selling, and investing process.

This Privacy Policy explains how information is collected, used, and protected when you visit our website, submit forms, schedule consultations, or communicate with us.

Information We Collect

When using our website or contacting us, we may collect information such as:

Full name
Phone number
Email address
Property address
Home buying or selling interests
Mortgage or financing preferences
Any information voluntarily submitted through forms, calls, texts, or emails

How Your Information Is Used

The information collected may be used to:

Assist with buying, selling, or investing in real estate
Provide property updates and market information
Schedule showings, consultations, and appointments
Respond to questions and inquiries
Send updates regarding listings, open houses, or real estate opportunities
Improve the overall client experience and website functionality

Your Privacy Matters

The Onyx Collective LLC respects your privacy and the trust you place in our business.

We do not sell, trade, or distribute client leads or personal information to outside companies or third parties for profit. Any information submitted through this website is used strictly for communication and real estate-related services provided by The Onyx Collective LLC.

Third-Party Platforms

To better serve our clients, we may utilize trusted third-party services such as customer relationship management (CRM) systems, advertising platforms, scheduling tools, and mortgage or title partners. Information is only shared when necessary to help facilitate real estate transactions or requested services.

Data Protection

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. While no online platform can guarantee complete security, we strive to maintain secure systems and professional handling of all client information.

Communication Consent

By submitting your information through our website, advertisements, or contact forms, you consent to being contacted by The Onyx Collective LLC through phone calls, text messages, and email regarding real estate services, listings, and opportunities. You may opt out of communications at any time.

SMS Terms & Conditions

By providing your phone number and opting in, you agree to the following SMS terms:

1.We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2.You can cancel the SMS service at any time. Just text "STOP." After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

3.If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at jpadilla.estate@gmail.com.

4.Carriers are not liable for delayed or undelivered messages.

5.Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6.If you have any questions regarding privacy, please read our privacy policy: The Onyx Collective Privacy Policy.

Policy Updates

The Onyx Collective LLC reserves the right to modify or update this Privacy Policy at any time. Any changes will be reflected on this page with an updated effective date.

Contact Information

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

The Onyx Collective LLC

RoleOwner & Realtor: Juan Padilla

Emailjpadilla.estate@gmail.com

Phone(913) 940-9412